There are a few ways you can try to fix issues with downloading or transferring eBooks using Adobe Digital Editions (ADE):

  • Update to the most recent version of ADE, then try downloading or transferring your eBook again.
  • If that doesn't work, try uninstalling your version of ADE and installing an older version, like ADE 3.0 or 2.0.1, which are available from Adobe's website. Then, try downloading or transferring your eBook again.
    Note: If you use an older version of ADE, you might not be able to take advantage of any new features and security updates available in the most up-to-date version.
  • You may also need to reauthorize your computer if you install an older version of ADE.

If you tried these steps but keep having issues, we unfortunately can't provide more help because it appears Adobe has discontinued their support for ADE.

However, you can still enjoy free eBooks from your library's digital collection with the options below.

Last Updated: Mar 29, 2018 09:33AM EDT