This error occurs when iTunes detects a slow internet connection while trying to download album art and track information. To resolve the issue, disable these options in iTunes.

Note: Make sure you have the latest version of iTunes installed before trying these steps.

  1. Click the Menu icon in the top-left corner of iTunes.
    Screenshot showing the iTunes menu
  2. Select Preferences.
  3. Under the General tab, uncheck Automatically retrieve CD track names from Internet and click OK.
  4. Close then reopen iTunes.
  5. Try transferring your title again (Windows or Mac).
Last Updated: Feb 13, 2017 03:59PM EST