This error is caused by an issue with the app's authorization. Use the steps below to resolve this issue.

Make sure you have the most up-to-date version of the OverDrive app

  1. From your device, open the App Store.
  2. Tap the Updates button in the lower-right corner.
  3. Tap Update All in the upper corner of the screen to install all available app updates.
    You may also tap OverDrive and update it by itself.
  4. Then, try downloading the title again. If that doesn't resolve the issue, move on to the next set of steps.

Note: If OverDrive isn't listed, you have the most up-to-date version of the app.

Clear your app cookies

  1. Open the OverDrive app.
  2. Open the Home menu and go to Settings.
  3. Tap Delete app cookies, then tap to confirm.
  4. Then, try downloading the title again. If that doesn't resolve the issue, move on to the next set of steps.

Clear history, cookies, and data

  1. From your device's home screen, go to Settings > Safari.
  2. Tap Clear History and Website Data (or similar, on your version of iOS) and tap to confirm.
  3. Then, try downloading the title again. If that doesn't resolve the issue, move on to the next set of steps.

Check your date and time settings

  1. Tap Settings from your home screen.
  2. Tap General from the settings screen.
  3. Tap Date & Time.
  4. Make sure the settings here are all correct, including the time, date, and time zone.
  5. Then, try downloading the title again.
Last Updated: Mar 17, 2017 02:02PM EDT