eBook titles containing certain special punctuation marks (such as -, #, &, or %) will load correctly in Adobe Digital Editions (ADE), but you may see the error "Sorry, cannot open this book" after transferring the eBook to a NOOK device. To resolve this error, remove the punctuation from the eBook file name and transfer it again using the steps below.

Windows

  1. In ADE, right-click on the eBook and select Show file in Explorer.
  2. In the pop-up window, right-click on the eBook's file name, then click Rename.
  3. Remove any special punctuation marks in the file name.
  4. Drag and drop the newly renamed file into ADE.
  5. Transfer the new file to your NOOK using ADE. The eBook itself still may have special punctuation marks in it, but you should now be able to open and read it without trouble.

Mac

  1. In ADE, control-click on the eBook and select Show File in Finder.
  2. In the "Finder" window, control-click on the eBook's file, then click Get Info.
  3. Under "Name & Extension," remove any special punctuation marks in the file name.
  4. Drag and drop the newly renamed file into ADE.
  5. Transfer the new file to your NOOK using ADE. The eBook itself still may have special punctuation marks in it, but you should now be able to open and read it without trouble.
Last Updated: Apr 28, 2017 04:59PM EDT