You may see one of the following errors when trying to burn an audiobook:
- "Unable to create synchronous Reader. Error 0x80004002: No such interface supported"
- "An error occurred while attempting to burn '[title name].' Error detail: Unable to burn track. StarBurn_...:"
These errors usually happen with newer operating systems (like Windows 10) that don't fully support burning through OverDrive's desktop app. While there's no fix for this compatibility issue, you may be able to burn the audiobook using the steps below.
Change the burn speed
- Open OverDrive for Windows.
- Select the title you want to burn, then click Burn.
- Insert a blank CD and click Next.
- Click Options and select a slower burn speed.
- Try burning the title again.
Make sure your CD burner drivers are up to date
Make sure the drivers for your CD burner are up to date. You can do this by checking the computer or CD drive manufacturer's website to see if a driver update is available.
Use Windows Media Play to burn
If you're still having trouble, you may be able to burn the audiobook using Windows Media Player instead of OverDrive for Windows.
Note: We recommend using the latest version of Windows Media Player.
- On your computer, go to Documents\My Media\MP3 Audiobooks\[title of audiobook].
- Right-click the MP3 file and select Add to Windows Media Player List.
- Stop playback of the audiobook (if it starts playing).
- In Windows Media Player's "Library" view, click the Burn tab in the upper right-hand corner.
- Click Import 'Unsaved list.' Make sure that the audiobook you'd like to burn is the only item on the list.
For Windows Media Player 11, select Burn Now Playing.
- Put a blank CD into your burner. If a program or pop-up window opens, close it.
- Click Start Burn.