This error typically occurs when trying to download an audiobook using an expired ODM file.

Here's the full error message you may see: "Error 1003: Requested License either is invalid or already acquired"

To resolve this issue, follow the steps below.

  1. Delete any saved ODM files on your computer.
  2. Clear your temporary internet files.
  3. Download the audiobook from your library's digital collection again and open it immediately.
Last Updated: Jul 27, 2018 01:49PM EDT