General troubleshooting for the OverDrive app

If the OverDrive app isn't working properly (titles aren't loading properly, the app crashes, etc.), here are some troubleshooting steps that may help.

Please try these steps in order. Once your issue is resolved, there's no need to continue to the next step.

Note: If you continue to have trouble with the OverDrive app, you may want to consider trying our newer app, Libby, to enjoy digital titles from your library. Your current OverDrive loans will be waiting for you in Libby when you sign in with your library card.

Last Updated: 19 December 2023 03:58 PM