Categories

Related Articles

Visit Library support
Visit Library support

What to do if there is a Digital Rights Management (DRM) error

Print

Something may change with your computer's settings that causes the Digital Rights Management (DRM) software to malfunction. If this occurs, you will need to reset your Windows DRM to listen to or watch OverDrive titles.

Here are some example error codes you might get when you have a DRM error:

  • 0x80070057: The parameter is incorrect
  • 0xC00D2751
  • 0xC00D2781
  • 0xC00D2711

Microsoft has solutions you can try

Still need help?

If you're still having trouble, please contact support for your library. You should find the support link on your library's digital collection website.

When contacting support, please be sure to send the exact error message, what version of Windows you are using, and the title you are having trouble with. With detailed information about the error, support will be able to quickly help you out.

Last Updated: Mar 19, 2014 09:10AM EDT

What to do if there is a Digital Rights Management (DRM) error

print it

Something may change with your computer's settings that causes the Digital Rights Management (DRM) software to malfunction. If this occurs, you will need to reset your Windows DRM to listen to or watch OverDrive titles.

Here are some example error codes you might get when you have a DRM error:

  • 0x80070057: The parameter is incorrect
  • 0xC00D2751
  • 0xC00D2781
  • 0xC00D2711

Microsoft has solutions you can try

Still need help?

If you're still having trouble, please contact support for your library. You should find the support link on your library's digital collection website.

When contacting support, please be sure to send the exact error message, what version of Windows you are using, and the title you are having trouble with. With detailed information about the error, support will be able to quickly help you out.

×
http://assets02.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete